Grand Hotel, Krakow - Reviews, Room Options & Prices 2025

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About the Hotel

Slawkowska 5-7, Krakow, Poland, 31014

“The Grand Hotel is a mere two-minute stroll to the vibrant Old Town square!”view full review

The legendary 5-star Grand Hotel, housed in the former Palace of the Czartoryski Princes steps from Krakow's Main Market Square, features meticulously renovated historical interiors and state-of-the-art technical infrastructure.

Historic Room Furnishings

All 64 rooms at Grand Hotel feature period furniture, air conditioning, and LED TVs with satellite channels. Each accommodation includes a fully equipped bathroom with bathtub, minibars, and laptop-compatible safes.

Signature Dining Venues

The Grand Signature Restaurant serves traditional Polish and European cuisine in the glitzy Mirror Hall beneath a Secessionist stained-glass roof. The Empire-style Piano Restaurant showcases crimson and gold decor, while Vienna Café specializes in rose ice cream and tortes.

Business Meeting Facilities

The palatial conference hall with glass roof hosts business and private events. Guests access a 24-hour fitness center, while the Café Bar Strauss offers premium cigars and international newspapers in a sophisticated club atmosphere.

Central Old Town Location

The Grand Hotel stands 328.1 ft from Main Square and 1 miles from Krakow Glowny train station. Key attractions within walking distance include St. Mary's Basilica (0.3 miles) and the Cloth Hall (0.3 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

2 persons

14 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Classic Double Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Executive Suite

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Krakow600 m

Airports

John Paul II International Krakow-Balice (KRK) 16.2 km

Katowice (KTW) 104.4 km

Train

Kraków Main Station900 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Experience

“The breakfast selection at Grand Hotel was amazing. It included a wide range of high-quality dishes, from freshly prepared eggs to a variety of pastries, ensuring that there was something for everyone. I was also impressed by the fresh coffee and vibrant orange juice, which are often lacking in other hotels.” view full review

Fine Room Design

“I stayed in a beautifully decorated room with tasteful Louis XVI style furnishings. The attention to detail was fantastic, and the spacious layout made my stay feel comfortable and luxurious, creating an inviting atmosphere that gave the feeling of home.” view full review

Luxurious Spa Facilities

“Although I didn't have time to indulge in all the spa services, the facilities I saw appeared inviting and well-equipped. I could tell that guests were dedicated to self-care and relaxation, promising an indulgent experience for those who take advantage of them.” view full review

Convenient Parking Service

“One of the highlights of my stay was the hotel's parking service. They arranged to park my car safely in their courtyard, which took away the stress of finding parking in the busy city, allowing me to enjoy my stay without any worries about my vehicle.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Off-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Slawkowska 5-7, Krakow, Poland, 31014

Map view

Slawkowska 5-7, Krakow, Poland, 31014

City landmarks

Castle

Wawel Royal Castle

1.3 km

Landmark

Corpus Christi Church

2.0 km

Church

Church of Saint Apostles Peter and Paul

860 m

Landmark

Church of St. Andrew

890 m

Landmark

Saint Florian's Gate

760 m

Church

Wawel Cathedral

1.3 km

Landmark

Planty Park

700 m

Church

St. Francis of Assisi Church and Monastery

650 m

Museum

National Museum in Krakow

1.3 km

Synagogue

Izaak Synagogue

1.7 km

Church

Dominican Church

620 m

Church

Church of St. Martin in Krakow

870 m

Mall

Galeria Krakowska

940 m

Nearby

Square

Main Square

360 m

University

Collegium Maius Great College

580 m

Church

St. Mary's Basilica

180 m

ul. Maly Rynek 9

Saint Barbara's Church

410 m

Museum

The Cloth Hall

260 m

ul. Basztowa

Krakow Barbican

410 m

Center of Old Town

Krakow's Rynek Glowny Central Square

360 m

Rynek Glowny

Old Town

220 m

Museum

Cracow Historical Museum

400 m

Tower

Town Hall Tower

340 m

Plac Szczepanski 3a

Bunkier Sztuki Contemporary Art Gallery

250 m

Rynek

Adam Mickiewicz Monument

330 m

Museum

Czartoryski Museum

290 m

Church

Church of St Adalbert

410 m

Church

Saint Cross Church

500 m

Museum

Rynek Underground

230 m

Museum

Lost Souls Alley

220 m

Restaurants

Ed Red

20 m

ul. Bochenska 7

Morskie Oko

140 m

pl. Szczepanski 8

Pasta Bar

70 m

Ul. Slawkowska 13/15

Grand Signature Restaurant

30 m

ul. Slawkowska 5/7 Skrzyżowanie ulic Sławkowskiej i Św. Tomasza

Indus Tandoor

90 m

ul. Sw. Tomasza 18

Fabryka Pizzy

50 m

ul. Jozefa 34

Restaurant Polska

80 m

Slawkowska 13/15

Reviews and Ratings

Feedback from previous guests about their experience.

Parker

United Kingdom, November 2024

5.4/10

My stay at the Grand Hotel in Krakow was a combination of elegant ambiance and some service hiccups. The historic charm of the hotel is undeniable, with its classic decor and fantastic location near the main square. However, the breakfast experience left something to be desired, especially considering the high price. Overall, I'd consider returning due to its beautiful setting, but the inconsistent service during my stay did affect my overall impression.

Rooms

8.0

I found my room to be comfortable and well-maintained, though somewhat small. The courtyard view was a relief from the street noise, making my stay more enjoyable.

Service

6.0

The service varied throughout my visit; while some staff were attentive, others seemed indifferent, particularly at breakfast. There were moments of frustration, like when my request for room service was declined sharply.

Location

9.0

The hotel's location is truly its highlight. Being just off the main market square made it easy to explore Krakow's vibrant atmosphere and historical sites.

Dining

6.0

Breakfast options were extensive, but the quality didn't meet expectations for a five-star hotel. Some hot dishes, like the scrambled eggs, felt overcooked and unappetizing.

Facilities

7.0

The hotel offers a range of facilities, including room service and excellent airport transfers, although I encountered some issues with their execution.

Amelia

United Kingdom, October 2024

5.2/10

The Grand Hotel's location is fantastic, just a short walk from the main square, allowing easy access to local attractions and dining. While I appreciated the historical ambiance and friendly staff, my room had lingering odors from chemicals and old carpets that detracted from the overall experience. The breakfast offered a decent variety, but could be improved to match expectations for a 5-star hotel.

Rooms

5.0

My room had an unpleasant chemical smell and old carpets that were not comfortable, which affected my stay. However, it was clean and spacious.

Service

8.0

The staff were attentive and polite. They helped with local recommendations and arranged my airport transfer promptly, making my stay easier.

Location

10.0

The hotel's location is perfect for exploring Krakow, just a couple of minutes from the bustling main square and surrounded by excellent dining options.

Dining

6.0

Breakfast had a good range of options but fell short of what I'd expect from a 5-star hotel. Some food items weren't as appealing as I hoped.

Facilities

5.0

The hotel promised luxury amenities, but some aspects, like the bathroom fixtures, were outdated and not functioning well.

Logan

United Kingdom, October 2024

6.0/10

My stay at the Grand Hotel in Krakow had its highs and lows. While the location was superb and the staff friendly, I faced some significant issues with room conditions and noise. Breakfast was quite nice, but overall, the experience felt more aligned with a lower star rating given the challenges I encountered.

Rooms

5.0

I had some room difficulties. My first room was fairly comfortable, but later on, I encountered a much smaller room that made it difficult to even lay out my luggage. Besides, I had issues with the heating, which I had to escalate before they provided any help. The cleanliness was satisfactory though.

Service

6.0

The staff at the hotel were kind and accommodating, but there were moments when they seemed overwhelmed, especially when I had to seek room changes or request basic services. I appreciated their friendliness, but the overall efficiency was lacking at times.

Location

8.0

The hotel's location is ideal, just a short stroll from the main square and surrounded by local dining options. It made it easy for me to explore the beautiful old town. though the noise from nearby bars could be quite disruptive.

Dining

7.0

Breakfast was a highlight of my stay, with a good variety that met my morning needs. Still, I wished for a bit more creativity in the menu, as it remained the same throughout my visit.

Facilities

5.0

Overall, the facilities were decent, but I was a bit disappointed that there were no additional amenities like a spa or evening meals available at the hotel, which is something I expected from a location of this caliber.

Rosie

United Kingdom, October 2024

6.4/10

My stay at the Grand Hotel was a blend of timeless elegance and a few disappointing aspects. While the location near the main square was perfect for exploring Krakow, and the charm of the hotel was undeniable, some services fell short of the five-star mark. The breakfast had an extensive selection, but the quality didn't always meet expectations, and there were inconsistencies with room service.

Rooms

8.0

My room was well-furnished with a comfy bed and high-quality linens, although my initial street-facing room had noise issues. I appreciated the helpful staff relocating me to a quieter courtyard-facing room.

Service

6.0

The staff were friendly and attentive, yet I experienced some unsettling moments, such as miscommunication regarding room service and payment procedures that left me frustrated.

Location

9.0

The hotel's location was excellent, just seconds away from the main square, allowing me to explore the city with ease. However, some street-facing rooms were too noisy for a good night's sleep.

Dining

7.0

Breakfast featured an impressive variety of options, although some dishes were lacking in quality. I was happy to find accommodating staff regarding dietary needs, which was a plus.

Facilities

7.0

The hotel provided a range of facilities, but some, like the gym, seemed unavailable during my stay. The overall cleanliness of the hotel was commendable, adding to my comfort.

Reese

United Kingdom, October 2024

5.4/10

My stay at Grand Hotel in Krakow was a mix of highs and lows. I loved the hotel's central location and charm, which made it easy to explore the city. The staff were incredibly friendly and helpful, but I encountered some issues during my visit, particularly with the breakfast service and room cleanliness. Overall, it was a decent experience, though not without its frustrations.

Rooms

6.0

I found the room to be spacious, but the lack of storage and poor quality towels were disappointing. Additionally, my first room lacked a bath, as I had hoped.

Service

7.0

The reception staff was fantastic and attentive, especially in helping with my inquiries. However, I did encounter a rude receptionist regarding breakfast access on one occasion, which soured my experience a bit.

Location

9.0

The location was excellent, just a short walk from the main square and various dining options. It made exploring the city effortless, which I really appreciated.

Dining

5.0

Breakfast had a good variety but was often slow to replenish items. On the third day, I was denied entry due to a mix-up with my booking, which felt quite unfair after enjoying it the previous mornings.

Facilities

6.0

The hotel had good amenities and a lovely historical ambiance. However, I noticed issues with room cleanliness towards the end of my stay, which was disappointing.

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