“The Grand Hotel is a mere two-minute stroll to the vibrant Old Town square!”view full review
Location
Grand Hotel is situated in the center of Krakow, next to the historic Main Market Square. Housed in the former palace of the Czartoryski Princes, the hotel offers direct access to local attractions. Guests can easily explore the rich culture and history of Krakow right outside their doorstep.
Rooms
The Grand Hotel offers luxury apartments and rooms, showcasing historical interiors with charming decor. The Palast Apartment spans around 100 m², featuring ornate decorations, antique wooden paneling, and a marble fireplace. Deluxe rooms include modern amenities alongside stylish furnishings, providing a comfortable yet sophisticated stay.
Dining
The hotel's Grand Signature Resto & Cafe serves a culinary experience that embraces unique flavors and traditional recipes. Guests can indulge in dishes inspired by over a century of culinary history, such as the Krakauer 'Maczanka' and the signature cream cake. The cafe also offers a warm atmosphere for enjoying coffee and desserts.
Events & Conferences
The Grand Hotel features legendary event spaces, including the historical Mirror Ballroom, accommodating large gatherings. The hotel is equipped to host conferences with a maximum capacity of 400 guests, supported by technical facilities. Smaller meeting rooms and a private billiard club are also available for exclusive events.
Wellness
The Grand Hotel offers wellness options including a sauna area featuring both Finnish and Japanese Ganbanyoku saunas. Guests can unwind with Grand Wellmetime massage and beauty services tailored to enhance their relaxation experience. Health and fitness facilities are also accessible for guests wishing to maintain their routine during their stay.
Highlights
Location: next to the historic Main Market Square
Rooms: Palast Apartment with ornate decorations
Dining: Grand Signature Resto & Cafe
Events: legendary Mirror Ballroom
Wellness: Finnish and Japanese saunas
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room
2 persons
240 sq. feet
2 Single beds
Shower
Heating
room details
Executive Suite
2 persons
485 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Apartment
2 persons
595 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Palace Suite
2 persons
915 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Delicious Breakfast Experience
“The breakfast selection at Grand Hotel was amazing. It included a wide range of high-quality dishes, from freshly prepared eggs to a variety of pastries, ensuring that there was something for everyone. I was also impressed by the fresh coffee and vibrant orange juice, which are often lacking in other hotels.” view full review
Fine Room Design
“I stayed in a beautifully decorated room with tasteful Louis XVI style furnishings. The attention to detail was fantastic, and the spacious layout made my stay feel comfortable and luxurious, creating an inviting atmosphere that gave the feeling of home.” view full review
Luxurious Spa Facilities
“Although I didn't have time to indulge in all the spa services, the facilities I saw appeared inviting and well-equipped. I could tell that guests were dedicated to self-care and relaxation, promising an indulgent experience for those who take advantage of them.” view full review
Convenient Parking Service
“One of the highlights of my stay was the hotel's parking service. They arranged to park my car safely in their courtyard, which took away the stress of finding parking in the busy city, allowing me to enjoy my stay without any worries about my vehicle.” view full review
ul. Slawkowska 5/7 Skrzyżowanie ulic Sławkowskiej i Św. Tomasza
Indus Tandoor
300 ft
ul. Sw. Tomasza 18
Fabryka Pizzy
200 ft
ul. Jozefa 34
Restaurant Polska
300 ft
Slawkowska 13/15
Getting around
City Centre
Krakow8 min
·
2000 ft
Airports
John Paul II International Airport Krakow-Balice (KRK)25 min
·
10.1
mi
Katowice International Airport (KTW)157 min
·
64.9
mi
Train
Kraków Main Station11 min
·
3000 ft
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 851 reviews
Parker
United Kingdom,
November
2024
5.4/10
My stay at the Grand Hotel in Krakow was a combination of elegant ambiance and some service hiccups. The historic charm of the hotel is undeniable, with its classic decor and fantastic location near the main square. However, the breakfast experience left something to be desired, especially considering the high price. Overall, I'd consider returning due to its beautiful setting, but the inconsistent service during my stay did affect my overall impression.
Rooms
8.0
I found my room to be comfortable and well-maintained, though somewhat small. The courtyard view was a relief from the street noise, making my stay more enjoyable.
Service
6.0
The service varied throughout my visit; while some staff were attentive, others seemed indifferent, particularly at breakfast. There were moments of frustration, like when my request for room service was declined sharply.
Location
9.0
The hotel's location is truly its highlight. Being just off the main market square made it easy to explore Krakow's vibrant atmosphere and historical sites.
Dining
6.0
Breakfast options were extensive, but the quality didn't meet expectations for a five-star hotel. Some hot dishes, like the scrambled eggs, felt overcooked and unappetizing.
Facilities
7.0
The hotel offers a range of facilities, including room service and excellent airport transfers, although I encountered some issues with their execution.
Amelia
United Kingdom,
October
2024
5.2/10
The Grand Hotel's location is fantastic, just a short walk from the main square, allowing easy access to local attractions and dining. While I appreciated the historical ambiance and friendly staff, my room had lingering odors from chemicals and old carpets that detracted from the overall experience. The breakfast offered a decent variety, but could be improved to match expectations for a 5-star hotel.
Rooms
5.0
My room had an unpleasant chemical smell and old carpets that were not comfortable, which affected my stay. However, it was clean and spacious.
Service
8.0
The staff were attentive and polite. They helped with local recommendations and arranged my airport transfer promptly, making my stay easier.
Location
10.0
The hotel's location is perfect for exploring Krakow, just a couple of minutes from the bustling main square and surrounded by excellent dining options.
Dining
6.0
Breakfast had a good range of options but fell short of what I'd expect from a 5-star hotel. Some food items weren't as appealing as I hoped.
Facilities
5.0
The hotel promised luxury amenities, but some aspects, like the bathroom fixtures, were outdated and not functioning well.
Logan
United Kingdom,
October
2024
6.0/10
My stay at the Grand Hotel in Krakow had its highs and lows. While the location was superb and the staff friendly, I faced some significant issues with room conditions and noise. Breakfast was quite nice, but overall, the experience felt more aligned with a lower star rating given the challenges I encountered.
Rooms
5.0
I had some room difficulties. My first room was fairly comfortable, but later on, I encountered a much smaller room that made it difficult to even lay out my luggage. Besides, I had issues with the heating, which I had to escalate before they provided any help. The cleanliness was satisfactory though.
Service
6.0
The staff at the hotel were kind and accommodating, but there were moments when they seemed overwhelmed, especially when I had to seek room changes or request basic services. I appreciated their friendliness, but the overall efficiency was lacking at times.
Location
8.0
The hotel's location is ideal, just a short stroll from the main square and surrounded by local dining options. It made it easy for me to explore the beautiful old town. though the noise from nearby bars could be quite disruptive.
Dining
7.0
Breakfast was a highlight of my stay, with a good variety that met my morning needs. Still, I wished for a bit more creativity in the menu, as it remained the same throughout my visit.
Facilities
5.0
Overall, the facilities were decent, but I was a bit disappointed that there were no additional amenities like a spa or evening meals available at the hotel, which is something I expected from a location of this caliber.
Rosie
United Kingdom,
October
2024
6.4/10
My stay at the Grand Hotel was a blend of timeless elegance and a few disappointing aspects. While the location near the main square was perfect for exploring Krakow, and the charm of the hotel was undeniable, some services fell short of the five-star mark. The breakfast had an extensive selection, but the quality didn't always meet expectations, and there were inconsistencies with room service.
Rooms
8.0
My room was well-furnished with a comfy bed and high-quality linens, although my initial street-facing room had noise issues. I appreciated the helpful staff relocating me to a quieter courtyard-facing room.
Service
6.0
The staff were friendly and attentive, yet I experienced some unsettling moments, such as miscommunication regarding room service and payment procedures that left me frustrated.
Location
9.0
The hotel's location was excellent, just seconds away from the main square, allowing me to explore the city with ease. However, some street-facing rooms were too noisy for a good night's sleep.
Dining
7.0
Breakfast featured an impressive variety of options, although some dishes were lacking in quality. I was happy to find accommodating staff regarding dietary needs, which was a plus.
Facilities
7.0
The hotel provided a range of facilities, but some, like the gym, seemed unavailable during my stay. The overall cleanliness of the hotel was commendable, adding to my comfort.
Reese
United Kingdom,
October
2024
5.4/10
My stay at Grand Hotel in Krakow was a mix of highs and lows. I loved the hotel's central location and charm, which made it easy to explore the city. The staff were incredibly friendly and helpful, but I encountered some issues during my visit, particularly with the breakfast service and room cleanliness. Overall, it was a decent experience, though not without its frustrations.
Rooms
6.0
I found the room to be spacious, but the lack of storage and poor quality towels were disappointing. Additionally, my first room lacked a bath, as I had hoped.
Service
7.0
The reception staff was fantastic and attentive, especially in helping with my inquiries. However, I did encounter a rude receptionist regarding breakfast access on one occasion, which soured my experience a bit.
Location
9.0
The location was excellent, just a short walk from the main square and various dining options. It made exploring the city effortless, which I really appreciated.
Dining
5.0
Breakfast had a good variety but was often slow to replenish items. On the third day, I was denied entry due to a mix-up with my booking, which felt quite unfair after enjoying it the previous mornings.
Facilities
6.0
The hotel had good amenities and a lovely historical ambiance. However, I noticed issues with room cleanliness towards the end of my stay, which was disappointing.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site (reservation might be needed) at PLN 180 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of PLN 110 per person per day.
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